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Customer Care

Customer Service Inquiries

For customer service inquiries, please Email Us.

Shipping Information

Our Order Process: Orders placed after 12:00pm EST will be processed the next business day. Orders made on Friday after 12:00pm EST and over the weekend will be processed on the following Monday.

Your Tracking Information: All orders ship via FedEx Ground/FedEx SmartPost. We will try our best to provide you with tracking information within 2 business days from the time of ordering.

Return Policy

Teach My Toddler Inc. and our retailers stand firmly behind the Teach My products. If the product you have purchased does not meet your expectations, you may return it (shipping prepaid) for a refund of the original purchase price.

There are certain situations where only partial refunds are granted for reasons not due to our error:


Late or missing refunds

Replacement Parts

Please contact Teach My to discuss replacement parts Email Us. If the parts were faulty, we will replace them immediately. If you lost parts, Teach My will need to charge for those individual parts.


If you have received the item as a gift and need to return / exchange the item, the original purchaser would have to contact us to process an exchange or return.